Data, Analytics & AI

So this is the start of something new! As a product manager, we are knee-deep in thinking about features, addressing product issues, and providing a...

It is an assault on Didi, but it is also defensive in the scenario that one day Didi might venture into other areas that threaten Alibaba’s empire, or reinforce Tencent’s.

Those who are familiar with China’s internet scene would have heard the term “BAT” - which is the acronym for “Baidu, Alibaba & Tencent”,...

Who will own the future of intelligent chat bots? On one hand, there are internet giants such as Facebook, Google, Amazon, Alibaba and Tencent. These...

More and more, we see chatbots being rolled out by banks, airlines, ecommerce platforms… anyone who has contact with customers. And more and more, we...